Nearshore Advantage: Mexico
Infolink’s Production and Support Center is located in Juarez, Mexico. Our dynamic team of professionals, with strong U.S. and Mexican academic backgrounds, allows us to provide a unique blend of Nearshore IT services with key benefits not available to other countries. Infolink's goal is to help support your IT service requirements without making you dealing with the well-known problems and inconveniences of outsourcing offshore, such as the inability to communicate easily with your staff or make up for time zone differences. Take note of the following "nearshore" advantages:
1. Bilingual Software Engineers and Programmers educated in U.S. universities with the ability to communicate directly with you, saving you from language translators and cultural difficulties, not to mention global time differences.
2. Professional U.S.-trained management with a rich understanding of the U.S. business culture.
3. U.S. data and telephone lines.
4. Excellent understanding of how to do business in Mexico.
5. Your company project being developed right next door, where you are not restricted by distances for close monitoring, even when physical presence is required. You always have the ability to reach us from anywhere within the United States in a few hours.
6. An established Project Launch Plan with defined activities that ensures a smooth transition process.
7. Quality certifications guaranteeing a consistent quality level throughout the process.
8. Work processes in place to deliver high quality service, on-time delivery, and constant work process improvement.
9. Our Production and Support Center in Mexico allows access to a large supply of skilled technical personnel at a very globally competitive cost.
Onshore Advantage: United States
One of our strategic advantages is the ability to leverage resources onshore (based in the U.S.) and nearshore (based in Mexico). This constitutes a unique combination, especially when it comes to protecting data assets by using U.S. data center facilities. Infolink's U.S. hosting partners offer the following advantages:
- 100% uptime
- 24x7x365 support
- World-class Infrastructure
- N+1 UPS with instantaneous failover in case primary UPS should fail
- Diesel generators for extended power outage
- N+1 HVAC
- Internet connections to multiple bandwidth partners: 3.5 gB/sec of routable Internet transit to allow for fault-tolerance and redundant paths
- Multiple-level security
1. Physical security
2. Managed firewalls (Nokia/Checkpoint and Cisco PIX)
3. Security Team that respond to security issues
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